Payment Policy

Effective Date: March 5, 2025

At NEXTXCITY, we are committed to providing a seamless and secure shopping experience for all our customers. Our Payment Policy outlines the methods, processes, and terms associated with purchasing products on our website. By making a purchase from NEXTXCITY, you agree to the following terms and conditions.

1. Accepted Payment Methods

We offer a variety of secure payment methods to make your shopping experience convenient. The following payment methods are accepted on our website:

  • Credit and Debit Cards: We accept major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal: You can pay securely through your PayPal account.

  • Apple Pay: Apple Pay is available for eligible users.

  • Other Methods: We may offer additional payment options, such as gift cards or financing options, during special promotions or offers. Please refer to the checkout page for the latest available methods.

2. Payment Processing

  • Authorization: When you place an order, your payment method will be authorized for the total amount of your order, including taxes and shipping fees. This authorization confirms that your payment method is valid and that the funds are available to cover the transaction.

  • Payment Confirmation: Payment will not be processed until the order is shipped. Once your order is processed and shipped, we will charge your payment method for the total amount of the purchase.

  • Transaction Confirmation: After placing an order, you will receive a confirmation email containing the details of your order, including the products purchased, shipping address, and total cost. If any issues arise with your payment, we will contact you promptly.

3. Currency

All prices on the NEXTXCITY website are listed in United States Dollars (USD). Customers are responsible for any foreign exchange fees or conversion costs imposed by their payment provider when paying from outside the United States.

4. Sales Tax

  • Sales Tax: Sales tax will be applied to your order based on the applicable state or local tax rate for your shipping address. The exact amount of tax will be calculated at checkout.

  • International Orders: For international shipments, please note that customs duties, taxes, and import fees may apply. These fees are the responsibility of the customer and are not included in the total price at checkout.

5. Billing Information

  • Accurate Billing Details: You are responsible for providing accurate billing information, including the correct billing address and payment details. Incorrect information may result in delays or issues with processing your order.

  • Address Verification: For security purposes, we may use address verification systems (AVS) to verify the billing address provided during checkout. If the information does not match the records of the card issuer, your order may be delayed or canceled.

6. Payment Security

  • Secure Payments: We take the security of your payment information seriously. Our website uses Secure Socket Layer (SSL) encryption technology to ensure that all transactions are secure and that your sensitive information is protected during the payment process.

  • Third-Party Payment Processors: All payments are processed through trusted third-party payment processors, such as PayPal or credit card gateways, which adhere to industry-standard security protocols to protect your payment data.

7. Failed Payments

  • Failed Transaction: If your payment fails for any reason (e.g., insufficient funds, expired card, incorrect details), we will notify you by email and give you an opportunity to resolve the issue. If the payment issue is not resolved, we may cancel the order or suspend processing until payment is received.

  • Declined Transactions: If a transaction is declined, we recommend checking your payment information for accuracy or contacting your bank or payment provider for further assistance.

8. Discounts and Promotions

  • Coupon Codes: If you have a valid coupon or discount code, you can apply it at checkout. Discount codes cannot be combined with other offers unless otherwise specified. Please ensure that you enter the correct code before completing your purchase, as we cannot apply discounts after the order has been placed.

  • Promotional Offers: Discounts or promotional offers may be subject to specific terms and conditions, including expiration dates or product exclusions. These details will be specified during the checkout process or on the promotional offer page.

9. Payment Errors and Disputes

  • Payment Disputes: If there is any issue or dispute regarding your payment, please contact our customer service team at info@nextxcity.xyz. We will work with you to resolve any concerns related to payment discrepancies.

  • Chargebacks: If you initiate a chargeback with your bank or payment provider without contacting us first to resolve the issue, we may cancel your order and block your account from making future purchases on our website. Please reach out to us directly if you have any concerns regarding your payment or order.

10. Changes to the Payment Policy

We reserve the right to update, modify, or change this Payment Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. By continuing to use our website and make purchases, you accept and agree to the updated Payment Policy.

11. Contact Us

If you have any questions or concerns about our Payment Policy, please feel free to contact us:

Street: 4426 Hart Street, Hartford, Connecticut, United States
Phone number: 860-247-8029
Email: info@nextxcity.xyz
Website: https://nextxcity.xyz/