Terms and Conditions

Effective Date: March 5, 2025

Welcome to NEXTXCITY, your premier destination for luxury cosmetics. Please read the following Terms and Conditions (“Terms”, “Terms of Service”) carefully before using our website nextxcity.xyz (“Website”, “Service”) operated by NEXTXCITY (“we”, “us”, or “our”). These Terms apply to all visitors, users, and others who wish to access or use the Website.

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of the terms, you must not use our Website.

1. Acceptance of Terms

By accessing and using our Website, you acknowledge that you have read, understood, and agreed to these Terms. We reserve the right to update, modify, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes. Your continued use of the Website following the posting of any changes constitutes acceptance of those changes.

2. Eligibility

To use our Website and services, you must be at least 18 years old or have the consent of a parent or legal guardian. By agreeing to these Terms, you represent and warrant that you are at least 18 years of age or have parental consent to use this Website.

3. Account Creation

In order to make a purchase or access certain features on our Website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details, including your password, and for all activities that occur under your account.

  • Account Information: You agree to provide accurate, current, and complete information when creating an account, and you must promptly update your account information if it changes.
  • Account Security: You are responsible for all activity that occurs under your account, and you agree to immediately notify us of any unauthorized use of your account.

4. Product Information

We make every effort to display the correct details, features, and prices of our products accurately on our Website. However, we cannot guarantee that all information, including product descriptions, images, prices, and availability, is always accurate, complete, or error-free. If an error occurs with regard to a product’s pricing or availability, we reserve the right to cancel or refuse the order.

  • Product Availability: Products offered on the Website are subject to availability. We reserve the right to limit quantities or discontinue products without prior notice.
  • Pricing: All prices are listed in USD (United States Dollar), and are subject to change without notice. Applicable taxes and shipping costs will be calculated at checkout.

5. Order Processing and Acceptance

  • Order Placement: When you place an order through our Website, you make an offer to purchase the selected products in accordance with these Terms. We reserve the right to accept or reject any order for any reason.
  • Order Confirmation: Once you place an order, you will receive an order confirmation email. This email acknowledges that we have received your order, but does not constitute acceptance of the order.
  • Order Acceptance: Your order is deemed accepted only when the products are shipped. At this point, you will receive a shipping confirmation email with tracking information.

6. Payment

We accept a variety of payment methods, including major credit and debit cards, PayPal, and Apple Pay. By submitting your payment information, you represent that you are authorized to use the payment method provided.

  • Payment Authorization: Upon submitting your order, your payment method will be authorized for the total amount of your purchase. Charges will only be processed once the order has been confirmed and shipped.

7. Shipping and Delivery

We offer several shipping options for domestic and international orders. Shipping costs are calculated at checkout based on the shipping destination and the weight/size of the products.

  • Shipping Rates and Methods: Available shipping options, including standard and expedited shipping, will be displayed during the checkout process.
  • Shipping Times: Estimated delivery times depend on the shipping method chosen and your location. We make every effort to ship orders within 1-3 business days of order placement, but delays may occur due to factors beyond our control.
  • International Orders: For international customers, please note that additional customs duties, taxes, or import fees may apply. These fees are the responsibility of the customer and are not included in the total price at checkout.

8. Returns and Refunds

Our Refund and Return Policy governs all returns, exchanges, and refunds. Please review the policy for complete details on how to return products, request exchanges, or process refunds.

  • Returns: Returns are accepted within 30 days from the date of delivery, subject to certain conditions. Items must be unused, unopened, and in the original packaging to qualify for a return.
  • Refunds: If your return is approved, a refund will be issued to the original payment method. Please note that shipping fees are non-refundable, except in cases of defective or damaged products.

9. Customer Responsibility

  • Account Accuracy: You are responsible for providing accurate and complete information when placing an order or creating an account. We are not responsible for delays or issues resulting from incorrect or incomplete information.
  • Inspecting Products: Upon receiving your order, you are responsible for inspecting the products. If any defects, damages, or discrepancies are found, please contact our customer service team within 7 days of receiving the order.

10. Intellectual Property

  • Copyright: The content on this Website, including but not limited to text, graphics, logos, images, and software, is the property of NEXTXCITY or its licensors and is protected by U.S. and international copyright laws.
  • Trademarks: The trademarks, service marks, and logos used and displayed on this Website are the registered and unregistered trademarks of NEXTXCITY. You may not use any of our trademarks without prior written permission.

11. Prohibited Uses

You agree not to use the Website for any unlawful or prohibited activities, including but not limited to:

  • Engaging in fraudulent activity
  • Violating any applicable laws or regulations
  • Interfering with or disrupting the Website’s functionality or servers
  • Transmitting harmful or malicious code

12. Limitation of Liability

To the fullest extent permitted by law, NEXTXCITY shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to lost profits, loss of data, or any other damages arising from your use of the Website or products purchased from it. Our liability is limited to the purchase price of the product(s) in question.

13. Indemnification

You agree to indemnify, defend, and hold harmless NEXTXCITY, its officers, employees, agents, and affiliates from any claims, losses, liabilities, and expenses (including attorneys’ fees) arising out of your use of the Website, violation of these Terms, or infringement of any third-party rights.

14. Governing Law

These Terms and any disputes arising out of or relating to them shall be governed by and construed in accordance with the laws of the state of Connecticut, without regard to its conflict of law principles.

15. Dispute Resolution

Any disputes or claims related to these Terms, the Website, or the products purchased shall be resolved through binding arbitration in Hartford, Connecticut, under the rules of the American Arbitration Association (AAA). You waive any right to a jury trial or class action related to disputes.

16. Changes to Terms and Conditions

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with the updated “Effective Date”. It is your responsibility to review these Terms periodically. By continuing to use the Website after any changes are posted, you accept and agree to the revised Terms.

17. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Street: 4426 Hart Street, Hartford, Connecticut, United States
Phone number: 860-247-8029
Email: info@nextxcity.xyz
Website: https://nextxcity.xyz/